Fuck you, Sigma!

Posted: December 8, 2015 in Bike, Equipment
Tags: ,

WARNING: This post contains scenes of graphic violence and coarse language. Viewer discretion is strongly advised.

I absolutely hate – HATESigma bike computers.

Hate isn’t even a strong enough word.  Let’s just say that I suspect that Sigma was actually designed and run by Nazi’s.  Hey, their home office is located in Neustadt, Germany, so it’s not exactly out of the question.

But, I digress.

Maybe I need to fill you in on a little back history first.

When I first started cycling and invested in my first wireless bike computer, Sigma seemed to be the only option. Most of my peers owned one and rightly so seeing that Sigma was the most prominent product on the shelves in any cycling shop. So, not knowing my ass from my elbow when it came to bike computers and available technology, I just went with the flow and purchased what everybody else had and, thus, started this whole frustrating downward spiral with Sigma.

In all fairness though, it started off okay. The computer tracked (and displayed) all the usual data when you ride: my distance, cadence, speed, time, etc.  In fact, it was probably tracking things I didn’t even know it was tracking and, likely, didn’t give two shits about either.  So that was probably my only major complaint at the time in that it had too many “functions” of which I would never really use and you practically needed an advanced engineering degree to actually use the damn thing.  I mean, seriously, who knew that something that only had four buttons would be so bloody confusing to use?  Does anyone even pay attention to “Trip A”, or Trip B” information?

But, hey, that’s hardly reason to hate something.

That all started later…

After about a year, the battery on the Sigma inevitably died and I had to get the battery replaced.  Even with my limited technical abilities, I managed to do swap out the new battery (albeit with the mandatory amount of cursing and swearing) and I even managed to get to get the computer to sync with the wheel sensor – winning! – however, it wouldn’t go into “Sleep” mode and just kept flashing repetitively, meaning that the battery would soon just die out again.  Usually, after 5 minutes or so the computer will go into a Sleep state to prevent the battery from running down.  At least it did before anyway.  Huh.

A quick scan through the product manual and, yeah, it’s all in German, so, fuck…no help there.

FML.

I decided to try and remedy the situation by contacting their online Support team directly, as recommended in the website.  Maybe they could suggest a very easy fix and save me the panicky trip into the bike shop.

Here is my original email:

“Hi Sigma. I successfully synced my Sigma bike computer to my wheel sensor but it will not go into “sleep” mode and keeps flashing. What can I do to fix this situation?”

After eight days, I finally got a reply from Chad:

“The computer will never turn off completely. It does go into sleep mode that will show the clock on the screen.”

Umm, thanks?

I tried again:

“Thanks Chris, I understand that. That’s what it was doing before but now that I have changed the battery, it will not go back into sleep mode. It just keeps flashing? Any suggestions?”

Another four days goes by before I get Chris’ reply:

“I will go into sleep mode after 5 minutes.”

 

The fuck?

He’s kidding, right?

I replied:

“It’s not doing that, Chris. Otherwise I would not be emailing you for help. It keeps flashing and will NOT go into sleep mode. Please help.”

 

Two days later, again from Chris:

“You will see a clock on the screen when it goes into sleep mode.”

 

At this point, I’m totally losing my shit.

Me:

“You’re totally fucking with me, right?”

 

There are no other responses from Chris as, clearly, we have experienced a complete and total communication breakdown.

Time for Plan B.

I bring the whole fucking bike (and computer) into the good people at Liberty! (who, for the record, didn’t sell me this piece of shit in the first place). Hopefully, they could figure out this total computer clusterfuck and get it to go into ‘Sleep’ mode properly.  Unfortunately, they couldn’t and only agreed with my original diagnosis: Sigma sucks.

I opted right then and there to get out of my current relationship with Sigma and upgraded (or, actually, downgraded since it was even cheaper than the Sigma) to a more reliable bike computer from Cats Eye instead.  Money well spent, if you ask me.

Fuck you and good riddance Sigma, you worthless piece of Nazi shit!

So, that left only one important piece of business to attend to:

Advertisements
Comments
  1. Saskia says:

    Why on earth are you spending money on a new bike computer when you have a Garmin 920????????

Leave a Reply

Fill in your details below or click an icon to log in:

WordPress.com Logo

You are commenting using your WordPress.com account. Log Out / Change )

Twitter picture

You are commenting using your Twitter account. Log Out / Change )

Facebook photo

You are commenting using your Facebook account. Log Out / Change )

Google+ photo

You are commenting using your Google+ account. Log Out / Change )

Connecting to %s